Shipping & Returns

Disclaimer: In​ ​the​ ​event​ ​a​ ​tune​ ​does​ ​not​ ​work​ ​as​ ​implied,​ ​we​ ​make​ ​every​ ​effort​ ​to​ ​ensure​ ​the​ ​customer​ ​is​ ​happy​ ​by​ ​all regards.​ ​In​ ​the​ ​event​ ​of​ ​a​ ​catastrophic​ ​engine​ ​failure​ ​the​ ​customer​ ​agrees​ ​by​ ​purchasing​ ​our​ ​tuning​ ​that EuroCustoms​ ​Tuning​ ​or​ ​any​ ​of​ ​the​ ​tuners/employee​ ​is​ ​not​ ​to​ ​be​ ​held​ ​responsible.​ ​Testing​ ​and/or​ ​tuning may​ ​push​ ​your​ ​vehicle​ ​to​ ​its​ ​mechanical​ ​limits.​ ​You​ ​(the​ ​customer)​ ​assume​ ​all​ ​the​ ​risks​ ​and​ ​liabilities associated​ ​with​ ​tuning​ ​your​ ​engine​ ​to​ ​the​ ​mechanical​ ​limits.​ ​EuroCustoms​ ​Tuning​ ​or​ ​any​ ​of​ ​our tuners/dealers​ ​cannot​ ​guarantee​ ​that​ ​your​ ​engine,​ ​powertrain,​ ​or​ ​complete​ ​car​ ​will​ ​be​ ​capable​ ​of​ ​handling the​ ​stresses​ ​incurred​ ​without​ ​the​ ​potential​ ​for​ ​costly​ ​failure.​ ​Under​ ​NO​ ​circumstances​ ​is​ ​EuroCustoms Tuning​ ​liable​ ​for​ ​ANY​ ​damages​ ​to​ ​your​ ​engine,​ ​powertrain,​ ​or​ ​any​ ​part​ ​of​ ​the​ ​vehicle​ ​incurred​ ​during​ ​or after​ ​your​ ​vehicle​ ​is​ ​tested​ ​and/or​ ​tuned​ ​with​ ​our​ ​tuning​ ​service.​ ​If​ ​any​ ​part​ ​on​ ​your​ ​car​ ​(including​ ​but​ ​not limited​ ​to​ ​engine,​ ​turbos,​ ​intake,​ ​exhaust​ ​system,​ ​transmission,​ ​driveline,​ ​differential,​ ​electrical​ ​system, ECU/ECM,​ ​TCM)​ ​fail​ ​during​ ​or​ ​after​ ​our​ ​tuning,​ ​EuroCustoms​ ​Tuning​ ​is​ ​in​ ​NO​ ​way​ ​responsible​ ​for​ ​the repair​ ​or​ ​replacement​ ​or​ ​cost​ ​thereof​ ​of​ ​the​ ​failed​ ​part(s).​ ​If​ ​we​ ​begin​ ​your​ ​tune​ ​and​ ​find​ ​that​ ​your​ ​car​ ​is not​ ​mechanically​ ​sound​ ​and​ ​it​ ​becomes​ ​necessary​ ​to​ ​pull​ ​your​ ​tune,​ ​and​ ​flash​ ​you​ ​back​ ​to​ ​stock,​ ​no refunds​ ​can​ ​be​ ​given​ ​without​ ​express​ ​communication​ ​and​ ​agreement.​ ​By​ ​ordering​ ​any​ ​of​ ​the​ ​tunes​ ​listed on​ ​our​ ​website,​ ​in​ ​person,​ ​through​ ​our​ ​affiliates​ ​or​ ​dealers​ ​you​ ​are​ ​agreeing​ ​to​ ​all​ ​terms​ ​and​ ​conditions. The​ ​seller​ ​disclaims​ ​any​ ​warranty​ ​and​ ​expressly​ ​disclaims​ ​any​ ​liability​ ​for​ ​personal​ ​injury​ ​or​ ​damages. The​ ​buyer​ ​acknowledges​ ​and​ ​agrees​ ​that​ ​the​ ​disclaimer​ ​of​ ​any​ ​liability​ ​for​ ​personal​ ​injury​ ​is​ ​a​ ​material term​ ​for​ ​this​ ​agreement​ ​and​ ​the​ ​buyer​ ​agrees​ ​to​ ​indemnify​ ​the​ ​seller​ ​and​ ​to​ ​hold​ ​the​ ​seller​ ​harmless​ ​from any​ ​claim​ ​related​ ​to​ ​the​ ​item​ ​of​ ​the​ ​equipment​ ​or​ ​service​ ​purchased.​ ​Under​ ​no​ ​circumstances​ ​will​ ​the seller​ ​be​ ​liable​ ​for​ ​any​ ​damages​ ​or​ ​expenses​ ​by​ ​reason​ ​of​ ​use​ ​or​ ​sales​ ​of​ ​any​ ​such​ ​equipment​ ​and/or service. ALL​ ​ECU​ ​tunes,​ ​flashes,​ ​files​ ​or​ ​anything​ ​in​ ​regard​ ​to​ ​the​ ​tune,​ ​tuning​ ​process,​ ​changes,​ ​are​ ​for OFF-ROAD​ ​USE​ ​ONLY​ ​NEVER​ ​TO​ ​BE​ ​USED​ ​ON​ ​A​ ​PUBLIC​ ​HIGHWAY.​ ​THIS​ ​COVERS​ ​ALL​ ​ASPECTS OF​ ​THE​ ​TUNES,​ ​STAGE1,2,3,Special​ ​options​ ​AND​ ​ANYTHING​ ​NOT​ ​SPECIFICALLY​ ​COVERED​ ​IN THIS​ ​SECTION.​ ​AT​ ​NO​ ​TIME​ ​CAN​ ​OUR​ ​ECU​ ​TUNES​ ​BE​ ​USED​ ​ON​ ​A​ ​PUBLIC​ ​HIGHWAY​ ​OR​ ​PUBLIC ROAD.​ ​OUR​ ​TUNES​ ​AND​ ​FILES​ ​CANNOT​ ​BE​ ​USED​ ​IN​ ​ANY​ ​WAY​ ​TO​ ​CIRCUMVENT​ ​EMISSIONS REQUIREMENTS​ ​WHERE​ ​YOU​ ​LIVE​ ​FOR​ ​ANY​ ​REASON.​ ​THIS​ ​REGARDS​ ​ALL​ ​ENGINES,​ ​ALL​ ​ECUS, ALL​ ​FILES​ ​REGARDLESS​ ​OF​ ​CAR,​ ​MAKE,​ ​AND​ ​MODEL​ ​ETC.​ ​THE​ ​SERVICE​ ​CHARGE​ ​FOR​ ​TUNING IS​ ​SPECIFICALLY​ ​FOR​ ​YOUR​ ​ECU​ ​FOR​ ​TRACK​ ​AND​ ​OFF​ ​ROAD​ ​CONDITIONS​ ​ONLY.​ ​By​ ​purchasing one​ ​of​ ​our​ ​tunes​ ​you​ ​agree​ ​to​ ​these​ ​terms​ ​without​ ​bias​ ​or​ ​conflict. Any​ ​file,​ ​software​ ​suite,​ ​license,​ ​data-log,​ ​information,​ ​data​ ​transmitted,​ ​Data​ ​stored​ ​on​ ​the​ ​ROM​ ​of​ ​the ECU​ ​is​ ​proprietary,​ ​intellectual​ ​property​ ​of​ ​EuroCustoms​ ​Tuning​ ​/​ ​affiliates.​ ​We​ ​reserve​ ​the​ ​right​ ​to​ ​cancel any​ ​calibration​ ​in​ ​the​ ​event​ ​of​ ​suspicion​ ​or​ ​confirmation​ ​that​ ​information​ ​and​ ​/​ ​or​ ​data​ ​from​ ​our​ ​ROMs, tunes,​ ​are​ ​given​ ​out,​ ​without​ ​our​ ​express​ ​permission,​ ​is​ ​grounds​ ​for​ ​cancellation​ ​of​ ​tune​ ​without​ ​refund.
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